Privacy Policy

Enlightos website is owned by Sharmistha Das, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by Enlightos, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using Enlightos website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

Information We Collect

  • Personal Information: We may collect personal identification information from users in a variety of ways, including when users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, or interact with other site features. Personal information collected may include name, email address, mailing address, phone number, and payment information.

  • Non-personal Information: We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer or device, technical information about users' means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information.

How We Use Collected Information

  • Personal information provided by users may be used for the following purposes:

    • To improve customer service: Information provided helps us respond to customer service requests and support needs more efficiently.

    • To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Site.

    • To process transactions: We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

    • To send periodic emails: We may use the email address to send user information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.

Protection of Information

We adopt appropriate data collection, storage, processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing Personal Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Changes to This Privacy Policy

Enlightos has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to sharmistha@enlightos.online.